Highly Trained Restoration Specialists
Our crew members at SERVPRO of Washington County go through rigorous training classes and sessions to obtain their certifications. SERVPRO of Washington County also knows that everyone learns at their own pace. Our modules are user friendly and allow for the employee to set their own pace at achieving their goals of learning and growing with SERVPRO. We are here to give the tools needed for all crew members, whether they join our team with prior knowledge or are brand new to the restoration industry.
We at SERVPRO of Washington County want our clients to know that we are sending the best trained crew members to your home or office to get you back to where you were.
IICRC Training and Certification
The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.
Employee Certification Training
The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:
- Crew Training
- Fire Restoration
- Water Restoration
- Carpet & Upholstery Cleaning
Initial Franchise Training
A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:
- Fire Restoration
- Water Restoration
- Carpet & Upholstery Cleaning
- Mold Mitigation
e-Learnings
All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.
Continuing Education Classes
SERVPRO of Washington County offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:
- Water Damage Restoration
- Fire Damage Restoration
- Understanding Mold in the Restoration Industry
- Restorative Drying for Loss Control
- Mitigation Awareness Response Seminar (non-credit course)